Intune app pending install. all apps will hang in waiting for download.
Intune app pending install I've waited almost 18 hours, but the status hasn't changed. They all have roaming cellular plans, and great speeds, so it's not an internet problem from what I can gather. com I can see the device in Intune and I successfully pushed the company portal app onto the device on enrolment. My Managed Google Play Store Apps in Intune are all Required and targeted to "All users". exe, but I am using the latest version and all apps created with it get installed fine on any version of Windows 10 or 11, but not 24H2. Full Office package deployed trough Endpoint is stuck at "Downloading - this takes more time then usual. We had win32 packages that have worked for months that just stopped updating the status when they were deployed to new machines. This delay/hang also has a major impact on the app reporting status, both during and after the build process. Trigger a sync from the portal for the device Aug 18, 2020 · Hi, I created some basic apps in Intune and released them to users. cmd and . I manually uninstalled the app, but the status remains 'Pending'. Edit: Mar 21, 2023 · It is definitely a reporting issue as comparing the registry entries under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\IntuneManagementExtension\Win32Apps from a working machine (shows as Installed) to a non- working machine (shows as Install Pending / Waiting for install status) I can see under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\IntuneManagementExtension\Win32Apps\Reporting for the app in Jan 3, 2021 · Make sure there are no Window Updates pending install. The device in the group is Hybrid AD joined and the onprem SCCM server is set to allow Intune to be the primary source of truth for… On any device for the past few days any install from the company portal is stuck on "Download pending", Chrome, VLC, Notepad++ and other easy installs are not even starting the download. Dec 30, 2024 · Hello everyone, We are experiencing delays in the installation of applications deployed via Intune, even though the installation is set to "Required". Its the next part it didnt push it to 1 device. . However, the apps assigned to that device are still waiting for installation. CompanyPortal_8wekyb3d8bbwe) Failed -2147012721 In the endpoint manager console the company portal app state says "pending installation" Synchronisation is ok between device and endpoint manager. Issue: we are trying to install "O365 for Windows 10" through the "Company portal" app. Wait a minute or so and open the InTune Company Portal, it should return to "install". Basically a ps1 script was wrapped in . When checking the device compliance it was failing on intune app integrity checks. and seems there is no impact on company ordered upgrade/installation. I am using the same group that is installing the Office apps, but no go. I have another device signed in as a different student, and have no trouble with it - I pick an app, tell it to install, it waits for a few moments and then begins the process Was able to install Microsoft 365, Edge and a Web Link app without any issues. " And a failed app can cause an Autopilot build to hang or outright fail. One of the users shows the status of " Waiting for install status" Here’s what I’ve done so far for troubleshooting: Tried syncing his device from Settings and from May 7, 2020 · We have recently pushed out an MSI app through the Line of business, It went good and installed in the majority of the devices, but there are some device still showing that this app is Pending Install in the status for a long time even if the device is good in sync with Intune, So what could be the issues for this? A while back I inherited an SCCM/Intune environment. Dec 18, 2024 · M365 and MSI apps are fine but all Win32 apps are failing. We are having more and more iPads get stuck at "Pending, check home screen for progress" when installing apps through self-service company portal. We have a recent setup with apple business manager to Intune. Due to this, Intune will reinstall the App on the Mac on each check-in. Added/Purchased an app (MS Whiteboard) to MS Business Store. Thank you for reading this. pkg app on macOS. However, the installation stuck at "pending" as seen in my screenshot. " Jan 18, 2023 · I have an app that I’ve configured to deploy to users of group “xyz” Group “xyz” is a dynamic group that all of our employees are automatically added to. Upon restart the check was ok and then the Apps installed. Jun 28, 2024 · Hello, Do Win32 apps install without user login? I built a hybrid join machine with Autopilot, and the apps that are part of ESP got installed. If there are, install them, reboot, and then trigger a device sync. NET Core WPF apps. Even though they don’t have admin rights they can bypass UAC and are able to install Hi Everyone, We need to deploy the company portal app (msstore new) to already Intune-connected devices, have set this as required to a device group (these are machines with primary user assigned) The pending sync does not go away. Does it show as install pending on the users device? Check that Microsoft intune app and intune company portal app No specific reason no, mainly because the information we looked up on how to best configure this all suggested we use this format. After installation, the status is 'Pending' in the Company Portal. Try to install the app again" Been like this for 1 week, and are now unable to download any other apps as they get stuck in "Download pending". I've found a window today on computer saying that installation failed. I have been able to keep things running somewhat smoothly with imaging computers and doing basic management tasks with SCCM, but Intune I haven't really played with. We are deploying Windows MSI line-of-business app and we have a certain amount of machines that have always installed the same application correctly in the past, that started to report "install pending" status and nothing else. IME Logs Findings. We confirmed that the win32 script completed and that the registry detection is the correct string value. Feb 4, 2025 · Microsoft 365 Apps can be deployed using Intune and deploying the app as Microsoft 365 Apps Type. Basically the Company Portal (Store for business app) isnt pushing to 1 device, its stuck install pending May 16, 2022 · I have tried force closing the various process's intune uses to no avail. Delete the registry key that has the appid if it still exists on system. Aug 6, 2024 · Using Intune to install a . intunewin file to modify some settings related to lock screen wallpaper in registry. Then I click on cancel and then install. Trying to deploy "Microsoft 365 apps for Windows 10 and later" via Intune, but it's just constantly "Pending install". Mar 25, 2025 · When we redeploy wallpaper-A again (same win32 app, not reuploaded as a new one), the devices are now stuck as ‘Install pending’. If I go to Endpoint Management and tell it to force an app evaluation cycle or machine policy sync, it completes without issue. Jul 13, 2023 · Hello everyone, I'm having a pretty weird problem right now. Our techs have been reporting that after pre-provisioning and the user phase and the user is at the desktop, they open the Company Portal, try to download an app, and it gets stuck at "download pending. Wouldn Scan this QR code to download the app now. I don't have any update restrictions, but I do have the App Store disabled on the devices. Apr 25, 2024 · only one device as I only need to install app for win10 pc. And also, I see sometimes that the app is really installed but in the console it shows as pending for days. I did the Edge Browser deployment identically to the Office Apps deployment, however the Edge browser just sits as "install pending". 1 min later and app will reinstall. Token status is green and active. Assigned to a users group (so that free license has been assigned) App is published in Intune - assigned to the same group as "Required" Mar 4, 2019 · Here in support, when we talk to someone having an issue deploying an MSI package it usually goes something like this: An app deployment profile was created for a Line of Business (LOB) app using an MSI installer package, however after assigning the profile to a group of users you find that some devices fail to install the app. Feb 7, 2021 · When I publish the LOB app though Intune, it is getting successfully installed on the Mac, but the status in Intune is stuck at "Waiting for install status" - when I click details, it is stuck in "Pending install" status. I deployed Microsoft 365 Apps through Intune but most of the devices is pending for installation for weeks. I am currently stuck on the problem that iOS store app & built-in app are stuck install pending. I can see 59 of 60 users have received the application. Any advice? Sep 4, 2023 · I think iOS App Installation Status Page is missing a "Pending" state. My problem is that the first attempt to Install these apps through Company Portal takes forever to install, usually sitting in the "download pending your device is syncing" stage for well over 30 Jul 21, 2022 · Not sure what the issue is but when I deploy any app from Business Store via Intune, they just hang on "Install Pending". Currently i am trying to setup MDM for iOS Devices on Intune. For example below screenshot, on checking manually on a device, company portal is installed but when we check the status in Intune Portal it says Install pending for one of the user on that device K12 here using intune to manage student iPads. It seems to be a problem after the download and during the extraction phase. This status can occur for a few reasons: The device might not be connected to the internet. Some apps download and install without delay, but some apps get stuck in download pending for hours, causing Company Portal Dec 21, 2021 · Thanks for the reply. Then I added the Firefox MSI as an LOB with the /quiet command line switch. After I click on the pending App, the Play Store opens. However over the last 1-2 weeks, we are seeing some behavior with multiple apps that have worked without issue previously. All other devices got it fine. The app shows in the company portal, but once I hit install, I can wait hours, and it just shows "Installing" or "Install pending" respectively. After that the App gets installed. Reply reply "If you mix the installation of Win32 apps and line-of-business (LOB) apps during Autopilot enrollment, the app installation might fail. Even though they don’t have admin rights they can bypass UAC and are able to install Jul 9, 2024 · * Intune Autopilot * ESP set to install one app * Deployment Profile sets user as “Standard” * Microsoft Company Portal and few other apps get installed during provisioning. For such devices, for few users it says Installed and for some it says Install Pending. Aug 9, 2022 · Join us June 17–18 for a deep dive into Copilot Control System—live expert-led sessions and Q&A on data security, agent lifecycle, adoption, and more! Mar 4, 2025 · Dependency app as well at parent app install fine via Intune on their own as well as manual testing. Hey everyone. Jan 16, 2023 · If you hold power and restart, you eventually get back to the install apps screen and it works - so there is a solution, not graceful but works. It is definitely a reporting issue as comparing the registry entries under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\IntuneManagementExtension\Win32Apps from a working machine (shows as Installed) to a non- working machine (shows as Install Pending / Waiting for install status) I can see under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\IntuneManagementExtension\Win32Apps\Reporting for the app in Thanks but i've got the store for business setup, company portal app is synced to intune. Both of them successfully deployed/enrolled in Intune. Nov 17, 2023 · There are several Apps that get deployed to this device. Then restart management agent and kickoff the scheduled task for the omadm client (the one that runs every 8 hours). Once the install option is available go back to the home screen and delete the app you downloaded from the appstore. Apr 20, 2025 · I created an App install in Intune for Acrobat and assigned a group to the App which is listed as "Required". I always try to use apps as required and assign to all devices or users. Acutally, even I unintall/reinstall intune, the app I tried before still appeared in download/upgrade list with status waiting for download. Jul 29, 2020 · I have an issue with 2 laptops enrolled by Intune - CSV autopilot deployment. Offline apps are installed by Intune. microsoft. I have made two apps and both exhibit the same behavior. However, this macOS line-of-business app just sits at Downloading for several minutes and then goes to Failed to install. sccm client is working, no reboot pending after windows update or software installation. All 100 or so clients are co-managed with intune handling updates and app deployment. The devices are regularly online for a week now but still ‘Install pending’ in Intune. I've tried to change the network connection thinking it might be related to networks… No issues previously, downloads and installations worked flawlessly. I keep having users complaining of the apps being greyed out (updating), or with an update available that won't download or install. Depending in the specific app. Trigger a sync from the Company Portal app > Cog Icon > Sync button. This removed my ability to see the package within Intune, but I know it's still 'there' as my other test packages are stuck on pending and won't download. We're rolling out an updated version of a program to all clients and are doing it through intune. What We Need to Know: Does Intune get stuck in "Download Pending" instead of moving forward when dependency detection fails? Could the install context mismatch (dependency in SYSTEM, main app in USER) be causing this? Myth or fact? Dec 7, 2021 · Modern App(Microsoft. " If you slide this to "On. However i did just try a installation using ''Windows SI line-of-business app'' And it sadly resulted in the exact same result of the installation stalling on the device setup and on ''install pending'' on apps in intune. free Apps "bought" via VPP in apple business manager are installed as expected. ps1 script files, and at deployment to Intune these script files are called as the Install and Uninstall commands. Could anyone please guide us on the following: … Feb 14, 2020 · If your updates are stuck on "Pending Download" or "Pending Install" Go to "Windows Update Settings" Go to "Advanced", there is a slider there "Allow updates to download over metered connections. Thanks Hello. Nobody can ever explain why sometimes it takes DAYS for Intune to do things like install apps or policies. We checked locally and the application is not installed. Intune showing nothing more than Install Pending. Question: How does Intune allow a non-admin “Standard” user to install apps. In the Company Portal, hit F5 to refresh the view if it sits at pending for a long time. Feb 20, 2025 · So far I use both . About logs: See full list on learn. I can see the apps are pending install on the device according to intune but I have tried a reboot/ re-sync but still nothing seems to happen. I have no other policies applied, no conditional access or anything yet. Only exception to that is if i make a sev A case and then stay on the phone with the tier 3 intune specialist for 2 to 10 hours troubleshooting in real time. All apps are being installed on the assigned devices except Teams, and the status in Intune remains at 'Waiting for Install. Right now, I am trying to deploy a LOB app that has been added to Intune and it gets stuck in pending install status. Only a new login as "Enrolled by" user will update the "Managed Apps" status in Intune/Devices correctly. Both apps are . Does anyone here have a fix for this? The apps never actually install and the user can't even retry because the button is on pending instead of install. What are the steps that I can use to troubleshoot what is happening here? Oct 22, 2021 · Rudy_Ooms_MVP . Making it available for self-service install in Intune company portal, you may experience that Microsoft 365 Apps stuck in downloading status. If I look in the Intune admin console, it shows that the apps are requested, but does not show any install or failure. The installation configuration was assigned to the device, but other apps were installed normally. So looks like intune was trying to install it eventually. Feb 19, 2024 · Hi All, The installation of the company portal on the client's Windows 11 hybrid device has been in a pending state. Oct 14, 2024 · Removing all entries of the device in Intune and Entra ID before attempting re-enrolment; Removed all apps from configuration, leaving just the Intune app as default; Unassigned all enrolment restrictions Intune does create a device entry for the device despite not reaching the home screen, with configuration policies showing as successfully The machines are AAD joined and enrolled in Intune. Unfortunatelly all new apps or app changes will be display with "Waiting for install status" even the app is installed successfully. From the Intune point of view, everything is "green". I removed the application from being available on my device. Devices with installed App but missing Update are shown as "Failed". During testing we had a pilot USER group and the entire process tested out fine. -The apps sit on Download Pending for hours, when there is nothing else in the download queue. I have done the same for about 6-7 apps. Oct 28, 2020 · Sorry but every time i open a case with MS on intune it is a painful experience and 4 out of 5 times I solve it before they do. I have restarted my machine, still nothing. About 3 of the apps download as soon as I run a sync but the others just sit there. ' If I remove Teams from the app distribution, it installs the other apps (Word, Excel, OneNote, Outlook, and PowerPoint) as before but still remains at 'Waiting for Install' status. It would imply a outdated version of IntuneWinAppUtil. I went to check the logs, but I do not have a folder called "intunemanagementextension" under c:\programdata Feb 28, 2023 · There are few devices which is being used by multiple users. " than the updates will begin to download and install properly. Do you have any more infomation from MS in the meantime? Another thing I find annoying is that when looking at the failure (after troubleshooting and waiting for updated results), the timeline of events is way out of wack in Intune, with the Application attempt to install being the current time, but the Pending install being from a day or two ago when the app initially failed to install. I'd seen a service alert in the Intune portal about this issue that it was related to a bad CDN that was being used and that it had been addressed. The problem is that after clicking "Install" in the Company Portal it gets stuck on "Download Pending" and " Your device is syncing and will begin… May 17, 2024 · “Install Pending” in Intune typically means that the app has been assigned to the device and the device has checked in with the Intune service, but the installation process has not yet started. The process is taking longer than expected. We recommend you to use Microsoft Documentation on troubleshooting, install, or download failure however if it gets May 6, 2020 · We have received a few support cases recently where customers using co-management - when a Windows 10 device has the Configuration Manager client and is enrolled to Intune - reported that apps are unexpectedly shown as pending in the Intune admin console or download pending in the Company Portal app after the user has clicked on install. I created a win32 app of the msi installer and set it to be available immediately, and then auto install at the end of this week. For 2 days status is "Download pending. Having a real pain with company portal right now. For most of the users, Win32 App Status shows : Install Pending…whereas App is installed successfully. [Win32App][ActionProcessor] App with id: 969034d3-7f1e-46bd-b706-7a99c7dd52bb to install is in GRS. Jul 9, 2024 · * Intune Autopilot * ESP set to install one app * Deployment Profile sets user as “Standard” * Microsoft Company Portal and few other apps get installed during provisioning. Nov 15, 2022 · However Intune is still showing Install Pending So not sure whether it was pushed via Intune now 😕 O365:-looks like there is some issue with existing O365 and can't properly reinstall it. The app just sits forever as pending, no matter if I try a sync from Intune or force a check in from Company Portal on the MacBook. See this all the time in multiple customer environments. Have had many support cases on it. all apps will hang in waiting for download. The fix for me was: Go to the appstore and install the app stuck at downloading in the portal (for me it was Outlook). nrqnbtrhlsdlrpnyqlnwhejymwmvbnjuxqsydhtuhqvde