Fingerprint recognition currently unavailable windows 11 Nothing worked it still says that the option is currently unavailable. Tips for Surface Laptop Go and Fingerprint recognition (Windows Hello) Some Surface Laptop Go models have a Fingerprint Power Button, so you can sign in to your Windows 11 PC using Fingerprint recognition (Windows Hello). Try using the Registry editor, follow the steps below:. It also says that "we couldn't find a fingerprint scanner compatible with Windows Hello Finger/Face ID" Apr 20, 2024 · Or while try to set up your fingerprint reader, Windows 11 says, “Fingerprint Option Is Currently Unavailable” and you’re prompted to try again later. It only supports fingerprint as per the user manual document. Jul 24, 2022 · I had to select Notebook above because laptop was not an option. It states, 'This option currently unavailable' and along with 'Something went wrong. When I click it, it also says "Something went wrong, try again later". I tried many things if find online as a fix but it is not working. There can be many reasons for the feature failing to work. When you attempt to configure your fingerprint reader, your computer m Nov 2, 2022 · Hi ToriUC, I am Dave, I will help you with this. Restart your computer. While there check for the latest Chipset, BIOS, Sound, Network, USB3, Bluetooth and all other drivers to compare with the version/date installled for that device in Device Manager reached by right clicking the Start Menu. Thanks! Mar 31, 2023 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Hi, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. Aug 6, 2020 · I have checked the Microsoft website and Huawei website and it looks like the laptop model you have which is Huawei Matebook D15 does not support the Windows hello facial recognition. Pages 10-11 > Item #3 ===== Jan 2, 2025 · I am a user of the Honor MagicBook 14 and a Microsoft system. Nov 13, 2023 · I have just updated to windows 11 but my fingerprint is not working. However, I get several errors: "Fingerprint recognition (Windows Hello) This Option is currently unavailable" When I click on this message, it displays "Something went wrong. In addition, this option is OFF and grayed out: "For improved security, only allow Windows Hello sign-in for Microsoft accounts on this device" --I am using a local account. Feb 19, 2024 · Windows 11; Windows 10 . The option to add a finger or remove the fingerprint are greyed out and not clickable. Nov 21, 2022 · 6. Oct 29, 2023 · If your Windows 11 device has a built-in fingerprint sensor or connected fingerprint reader, you can set up the fingerprint recognition sign-in option. Check Windows Biometric Service. Sep 8, 2023 · Are you encountering the "Windows Hello Fingerprint - This option is currently unavailable" error on your Windows 11 or Windows 10 device? In this detailed t It is hard to tell why this could be happening. There is a message above stating that ‘Some of these settings are managed by your organization’ Machines are connected to Intune and Windows Hello for Business is enabled there at the tenant level. Whats funny is on a Windows 10 box i was able to setup just fine but I Feb 23, 2025 · You can set up fingerprint in Windows Hello by right-clicking Start->Settings->Accounts->Sign-in options->Fingerprint recognition. Aug 15, 2016 · To enable a convenience PIN for Windows 10, version 1607, enable the Group Policy setting Turn on convenience PIN sign-in. The same thing with Windows Hello fingerprint recognition and PIN. Enable Biometrics in Group Policy Editor. If a window displays prompting you to verify Dec 18, 2024 · I’m experiencing an issue with Windows Hello on my system. Windows Hello Biometrics and facial recognition can suddenly stop working with a message that states that “This Option is Currently Unavailable”. Face recognition does not work either, tried setting that up as well and says something went wrong. Biometrics is not showing in Device Manager, even when "Show hidden items" is ticked. There are no current updates for my laptop (I am using Windows 11), and when I try to go through Device Manager to update any biometrics, biometrics doesn't pop up even when I select 'show hidden devices'. Windows Hello still says Fingerprint Reader Dec 11, 2019 · Fixes For Windows Hello Fingerprint Not Working In Windows 10. Nov 7, 2023 · Windows Hello is disabled for users and says ‘This option is currently unavailable’ for Facial recognition, Fingerprint and PIN. On the Accounts window, select Windows Hello Fingerprint, and then click Set up. Unfortunately, you can’t continue setting up fingerprint recognition because you either don’t have a fingerprint scanner on your laptop or have one, but it is not Jan 19, 2024 · 🔐💻 Windows Hello Fingerprint - This Option is Currently Unavailable (WINDOWS 11 FIX)Encountering the error "Windows Hello Fingerprint - This Option is Curr Apr 16, 2024 · Try again later". 10. Sep 25, 2024 · Hello, all of a sudden my fingerpring recognition is not working over the last few weeks, when I go to accounts, sign in options it says that the option is currently unavailable and that we couldn't find a fingerprint scanner compatible with windows hello fingerprint. Try again later" I have tried this with a "TEC TE-FPA3 Mini USB Fingerprint Reader". All Windows Hello sign-in services - Facial recognition, Fingerprint recognition, and PIN - remain unavailable. It is suggested to take the following steps: Check and update your Windows to the latest version: Select Start > Settings > Windows Update > Check for updates. If it's still greyed out, then make sure "convenience PIN sign-in" is enabled. for e. Hope, I get a proper response. User Guide . Before diving into the specifics of the issue, it is important to understand what Windows Hello and facial recognition entail. Using the Group Policy Editor for the entire domain will allow this setting to automatically be applied to future installations of Windows 10, however you don't necessarily Feb 19, 2024 · Windows 11; Windows 10 . FingerPrinter reader issues fixed on Windows 11. Fingerprint recognition functionality can occasionally cease to operate on Windows 11. Reset Facial Recognition and/or Fingerprint Options Press Windows key + I to open Settings. Open Windows Sign-in options. Under Windows Update, click Check for updates or Download now. You can check for the updates from Windows Update in the Settings application, if your Windows it's up to date, now we can proceed. Suddenly on startup, windows asked to change my PIN from my old 4 digit to a new mandatory 6 digit PIN. I had mine set to Enabled. Let us work together to sort this out. If you are experiencing the reported problem on computers that have been set up for an organization (e. Members Online Sep 4, 2022 · The issue is that i am not able to use fingerprint in the laptop because it is connected with our domain account name. The Fingerprint reader / sensor is marked as available on Select systems only. Hit the WINKEY + R button combination to launch the Run utility, type in gpedit. SYSTEM INFORMATION: Company: Dell. " I have fully updated windows as of 8/1/19. Jan 10, 2025 · My Win 11 Surface laptop go fingerprint logon has suddenly stopped working. Remove fingerprint in Windows 11. Windows Hello Face This option is currently unavailable - Click to learn more -To try and solve this… Oct 24, 2023 · [Windows 11] Inability to Use PIN, Facial, or Fingerprint Recognition (Windows Hello) After Upgrading to Windows 11 Last Update : 2023/10/24 17:51. Jul 22, 2023 · When you reinstalled the fingerprint reader driver, did you download and install it from the manufacturer's website? If not, If you need help finding the driver, please hold down Windows + R keys, type in msinfo32. Try again later" message but there a Oct 20, 2021 · Windows Hello Fingerprint-This Option Is Currently Unavailable. Dec 20, 2024 · However, Settings | Accounts |Sign-in Options | Fingerprint Recognition says that Fingerprint reading is unavailable (even though it is set up). The first time this happened, I tried reinstalling drivers to no avail. If you might say “is this a work pc” or “are you using a work email or organisation email” no, this is my personal laptop, and using my personal gmail. Then share a screenshot of the System Information window. Windows Hello offers a more personal way to sign-in to your Windows devices for systems that support biometr Nov 8, 2023 · Press Windows key + R and type gpedit. Once removed, you will no longer be able to use fingerprint to lock or unlock Windows 11. Dec 2, 2023 · Options for fingerprint and facial recognition can't be used, the following message is the option is currently unavailable. Symptom 1: Fingerprint recognition shows the option is currently unavailable. Try these steps: Check Windows Hello settings: Go to Settings > Accounts > Sign-in options and ensure that "Fingerprint recognition" is turned on. Learn how to set up Windows Hello in Windows 11. I went to my Windows account and added a new sign in option for Windows Hello. Turn off Fast Startup. I looked up Windows Hello and all the options are "unavailable". "option currently unavailable. Primarily triggered due to corrupt Windows files, here are the steps to create a new user account on your Windows PC. The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. Mar 20, 2025 · To download and install the latest Windows Updates in Windows 11, Windows 10, or Windows 8 (8. Jan 18, 2025 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Fingerprint Recognition Option in setting shows option is currently unavailable. Dec 21, 2021 · Step 9: Your setup is complete. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face . *Some of these settings are hidden or managed by your organization. He is able to set up the Facial Recognition and PIN, and the device actually recognizes his face and but he is not able to use that to Nov 3, 2023 · [Windows 11/10] Windows Hello (Biometrics, Facial recognition, Fingerprint scanner) Settings. Next Set up a fingerprint reader: In Windows, search for and open Sign-in options. My Windows specs are: Edition: Windows 11 Home Jul 29, 2024 · For instance, many saw the We couldn’t find a camera compatible with Windows Hello Face in Windows 11 when their camera didn’t support facial recognition. how can i install it. Restart your PC and try to add a Windows Hello PIN again. I am experiencing an issue where the settings display "Facial recognition currently unavailable" and "Fingerprint option currently unavailable. (We could activate it by plugging in a USB fingerprint reader that supports Windows Hello. Although implementing this feature might be challenging, it is well worth it. msc and hit Enter. Apr 4, 2023 · Install any available updates. To re-register or add another fingerprint, go to Settings > Accounts > Sign-in options > Fingerprint recognition (Windows Hello) and select Add a finger. When trying to set up Windows Hello for Facial recognition and fingerprint recognition. Do you know that the Windows Biometric Service is required for fingerprint recognition? Feb 14, 2023 · The Windows Hello fingerprint recognition is one of the quickest and most efficient sign-in options for PC or laptop users. Something Went Wrong - Windows 11. In Settings, each of those services says "This option is currently unavailable", and Facial recognition and Fingerprint recognition both say "Something went wrong. Windows Hello uses a combination of specialized infrared (IR) cameras and software to improve accuracy and prevent spoofing. Windows 11 operating system. I only set up PIN and Fingerprint during setup and I can still sign-in with them no problem, I just can't access them in settings. System Model: Inspiron 14 5430. The exact steps are already given in the above section. Please advise. Apr 17, 2024 · Windows 11 fingerprint this option is currently unavailable; Fingerprint reader not working on Windows 11; Expand Fingerprint recognition, Jul 12, 2024 · I have tried to enable fingerprint recognition on my Win 11 Home PC. This option is currently unavailable - click to learn more. Option for biometric in Group policy management is enabled and is distributed to users. Nov 17, 2021 · PIN (Windows Hello) This option is currently unavailable | Windows 11 | fixed this problem If your fingerprint reader is still not working correctly, remove and register your fingerprint again. Settings says We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. When not needed, you can remove the fingerprint from Windows 11. Restarted my PC multiple times. Click on the Search icon, and type services. Windows Hello fingerprint detection is currently unavailable. In 'Settings' the Fingerprint recognition tab says the option is unavailable and that it can't find a fingerprint scanner compatible with Windows hello fingerprint! I have updated/reinstalled the biometric drivers in 'Device Manager' etc. Mar 15, 2020 · For some reason, it says that Windows Hello Pin and Finger scan are not available on my device. Windows Hello Troubleshooter : Run the Windows Hello Troubleshooter. Now it displays a "currently unavailable" and "Something went wrong. ) Apr 9, 2023 · Fingerprint reader not working on Windows 11: "This option is currently unavailable" I recently got a MI NOTEBOOK ULTRA with Windows 11 preloaded. Select Fingerprint recognition (Windows Hello) to set up sign-in with a fingerprint reader Hi, ever since ive downloaded windows 11, these options were always unavailable. Fingerprint recognition (Windows Hello) shows " This option is currently Unavailable" Facial recognition (Windows Hello) shows "This option is currently unavailable" PIN (Windows Hello) shows " This option is currently unavailable" Jan 15, 2024 · If your laptop doesn’t have a compatible fingerprint scanner, Windows 11 displays “This option is currently unavailable” in the Sign-in options section of the Settings app. Don't get confused though. I've downloaded and installed the follow drivers off the HP site: sp151787. On the Windows Hello welcome screen, click Get started. To ensure this service is enabled and configured correctly, follow these steps: Sep 3, 2022 · In Sign-in options, Windows shows that the Windows Hello PIN is ‘currently unavailable’. When I went to sign in options in settings, Fingerprint Recognition was, and still is labelled as 'This option is currently unavailable'. Under Ways to sign in, you have three choices to sign in with Windows Hello: Select Facial recognition (Windows Hello) to set up facial recognition sign-in with your PC's infrared camera or an external infrared camera. Try again later". Try using Windows Hello fingerprint authentication again. Perform a Windows Reset. Update System Drivers. Biometric options worked before computers were added to the domain. If the Windows Hello setup can not work properly on a self-installed Windows 11 system, follow the steps below to disable the core isolation settings to solve the problem. Nov 22, 2024 · Fingerprint recognition was available as of last month. All options, including PIN, Fingerprint recognition, and Facial recognition, are showing as "This option is currently unavailable" under Settings > Accounts > Sign-in options. Few users report The option to add a finger or remove the fingerprint are greyed out and not clickable. Follow the instructions. Samsung and Windows are all up to date. Restart your PC, then go back to Sign-in options and click Set up to register your fingerprint again. My Dell XPS 13 9345 (ARM64) keeps showing the message: "This option is currently unavailable" and "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. exe Rebooted my laptop. Windows Hello is a biometric authentication feature that allows users to log into their devices using their face, fingerprint, or a PIN. Ensure the Windows Biometric Service Is Configured Properly When the Windows biometric service is disabled, Windows Hello fingerprint recognition won't work. This has never been the case ever on my computer (Acer Spin, Windows 10), only the Windows Hello Face interface was ever unavailable. When expanded, Windows Hello says 'Something went wrong. Locate Fingerprint or Facial Recognition options and click Remove under them. Device configuration profile -> Settings Catalog -> Windows hello for Business Options-> everything turn on and applied to user or machine group: "This option is currently unavailable" on the test machine Turn on convenience PIN sign-in -> turned on and applied to user or machine group: "This option is currently unavailable" on the test machine. When I upgraded to a new laptop I thought it would change but i'm having the same problem. The same thing is on my admin and regular user acc, both in domain. Fingerprint feature not working on Windows 11 says "This option is currently unavailable" I recently got a Dell Latitude 7390 2 in 1 with Windows 11 preloaded. But User can not enable Windows Hello from their Computer using… Dec 22, 2024 · fingerprint is currently unavailable, I'm so frustrated rn, i do all the things that I can- like update the driver, or looking the latest updated driver on asus website for fingerprint devices but nothing has helped so far, but getting stuck- cannot open my laptop using fingerprint anymore Nov 27, 2024 · Hello, this is Emily. After downloading and installing the updates, restart the computer. Dec 6, 2024 · i donot have windows hello driver for hp elitebook 840 g6. Then click on "Sign-in Options". You can disable the ability to use a fingerprint to sign in to Windows and provide UAC credentials for all users on the PC. Jun 10, 2024 · -When going in windows to ->Sign ins-> I am unable to set biometrics. Click Accounts and select Sign-In options. We would like to show you a description here but the site won’t allow us. I cannot remove this option to set it up again. -edit registry values. I am not sure what to do? Aug 6, 2023 · When attempting to use the scanner and facial recognition is says " This option is currently unavailable - click to learn more > We couldn't find a camera compatible with Windows Hello Face " for facial recognition and " This option is currently unavailable - click to learn more > We couldn't find a fingerprint scanner compatible with Windows Feb 5, 2025 · I was wearing glasses that day and now it won't recognise me without them (I don't always wear them). What to do when the Fingerprint reader steps working after upgrading to Windows 10 with ThinkPad If your fingerprint reader is still not working correctly, remove and register your fingerprint again. Once Group Policy Editor opens, navigate to the following setting- Feb 20, 2025 · Click Remove under Fingerprint recognition (Windows Hello). I normally use facial recognition so I didn't notice until recently that fingerprint recognition wasn't working. Threats include any threat of violence, or harm to another. exe and hit enter. Now my finger scanner doesn't work. I went through the device manager and not sure why I don't have a driver for fingerprint reader anymore. Aug 30, 2021 · Right-click on Windows key and select Device Manager. Don't touch the "Connected to whatever domain" setting. If you want to use key or certificate based Windows Hello you can follow the guides in the links. 2. If you can't sign in using fingerprint recognition, sign in with a PIN or password instead, and then re-register your fingerprints. May 3, 2024 · I recently purchased a new laptop with Windows 11. Press Windows key + R key together from the keyboard. 1. Log in is working with the fingerprint for window 10 but when i downloaded window 11 my fingerprint option grayed out. Fingerprint and PIN are no longer greyed out. Try again later'. One reason for the “This option is currently unavailable” message could be problems with the Biometric driver Nov 4, 2024 · Software conflicts: Your fingerprint reader software or other software is causing the Windows fingerprint not working issue. I had never tried to set the fingerprint reader up until today but it won't let me, it looks to not be working with Windows Hello features. It says We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. " Foll Jul 27, 2019 · Thankfully, it's easy to enable the "convenience pin" functionality, which as a side-effect also enables Windows Hello Fingerprint sign-in and Windows Hello Face sign-in. He's changed devices along the years and he always got "This option is currently unavailable" when trying to log in with Windows Hello on all devices, making him revert to logging in with his password instead. I ended up removing the PIN and now it says that this option is currently unavailable, try again later. Credential providers are the primary mechanism for user authentication—they currently are the only method for users to prove their Feb 1, 2022 · 3) Update your drivers from the PC maker's Support Downloads webpage for your exact model. This is situation making me angry. It worked perfectly when I bought the laptop. If your fingerprint reader is still not working correctly, remove and register your fingerprint again. Are there any issues when setting it up? If it says that there is no compatible finger scanner, you can try updating the drivers, and see whether the issue persists. Nov 30, 2021 · I recently got a Dell Inspiron with Windows 11 preloaded. Please let me know the result. But somehow, after few updates later, I can't use windows hello to sign in. Disconnect that. I tried to set up fingerprint recognition in windows hello as password but it is showing "This option is currently unavailable" and under this it is showing "We couldn't find a fingerprint scanner compatible with Windows Hello fingerprint but in my previous version to Windows Feb 25, 2025 · Previously, I could use facial recognition and fingerprint login, but now they are showing as unavailable Here’s what I’ve tried so far: Checked for Windows updates (everything is up to date) Updated biometric drivers in Device Manager. Oct 10, 2023 · Device: Flex 5-14ALC05 Laptop (ideapad) - Type 82HU running Windows 11 22H2 I have run into this issue twice now, I am unable to set up the fingerprint recognition. " It worked perfectly fine until about a week ago. Repeat the removal with all Windows Hello related drivers and then reboot your PC. Select Remove driver software and wait for the removal to be finished. Dec 28, 2019 · Hello, my Windows Hello facial recognition has recently stopped recognizing me after I changed glasses. Here are the pertinent facts: The correct drivers are installed for the fingerprint reader because I was able to set up fingerprints prior to joining the laptop to the domain (I undid this setup prior to joining) The GPO “Turn on convenience PIN sign-in” is Enabled, with no other Oct 29, 2023 · This tutorial will show you how to enable or disable the facial recognition sign-in option and UAC credential provider for all users in Windows 10 and Windows 11. This option is currently unavailable. I tried updating all the drivers but nothing works out. NOTE: The latest update installed was a QUALITY UPDATE: 2024-05 Cumulative Update for Windows 11 Version 23H2 for x64-based Systems (KB5037771). Go to Start > Settings > Accounts > Sign-in options. Dec 5, 2023 · I have recently updated to windows 11. I'm currently running my computer on Windows 11 Home. Locate the Hello, webcam, and fingerprint drivers individually and right-click on each of them. Sep 22, 2020 · I just purchased a ASUS Zenbook Flip S and Windows Hello worked when I set up my laptop, however right after setup, Face, Fingerprint and PIN sign-in options all say "This option is currently unavailable". May 15, 2024 · So, I am not able to set up Facial Recognition (Windows Hello). PIN failures If you’re prompted to create a PIN again after already having one, it may be due to security updates or changes in the system. I apologize, Community is just a consumer forum, due to the scope of your question (Domain Managed Account) can you please post this question to our sister forum on Microsoft Q&A in the Azure AD section (linked below) Windows 11/10 How to Guides, Help and Downloads. Each of the above was working fine at first, but now it appears not to be working with windows hello - it says "Something went wrong. Despite these steps, Windows Hello still isn't working. How to fix the Windows fingerprint not working? No matter what caused your fingerprint reader not to work/give the “This option is currently unavailable” error, you shall follow the steps below to fix the issue on May 4, 2024 · Windows Hello Face. Periodically clean the Fingerprint scanner to remove dirt and oil is helpful to improve the Fingerprint recognition problem: Please use a soft cloth dampened with alcohol to gently wipe the Fingerprint scanner to clean any dirt or smudges. I am using a 2019 asus vivobook x510u with windows 11 home 23H2. Jan 30, 2025 · Hey, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. The cause can range Feb 5, 2020 · On the Accounts window, select Windows Hello Fingerprint, and then click Remove. " Feb 21, 2025 · If you can’t use the fingerprint reader, make sure the Credential Manager service is set to Automatic. Update or Reinstall the Fingerprint Driver: Jun 27, 2024 · On my HP Elitelbook 830 G6, Windows 11 Pro, Version 23H2, it says Fingerprint recognition (Windows Hello). g. Mar 25, 2020 · Solved: I have an HP Envy 17t with Windows 10 Home 64. If you see the Windows Hello Face This option is a currently unavailable message on Windows 11; keeping your drivers up to date will make a difference. 1), follow these steps: In Windows, search for and open Check for updates. OS Installed: Windows 11 Single Language. If you're having trouble signing in with your fingerprint, here are a couple of things to try: For the Fingerprint Power Button Feb 28, 2022 · #windowshellofingerprint #finderprintrecognition #windows11Fingerprint recognition (Windows hello)- This option is currently unavailable in windows 11 is a c Dec 5, 2022 · If there is some problem in the user account you are currently logged into, you are likely to face problems while using some Windows features, including the fingerprint scanner in Windows 11. This place is a collection of Windows 11/10 how-to guides, latest feature updates and tips, and a variety of useful downloads. Enable "Turn on convenience PIN sign-in" using Group Policy. Can you go to Settings > Accounts > Access Work or School, is there an organization email listed here? If so, click on it, and then click disconnect. Dec 5, 2020 · Before to try some solutions try updating your Windows 10 to the latest version. Fingerprint reader - This option is currently unavailable on Windows 11. Introduction to Windows Hello and Facial Recognition. Update drivers: Visit Samsung's support site to ensure your fingerprint scanner drivers are up Nov 18, 2022 · After updating to WIN 11 my fingerprint recognition stopped working. May 23, 2023 · Are you faced with the confounding message “Windows fingerprint recognition currently unavailable”? Don’t let the digital hiccup turn your day sour. I tried to reset it but all my system settings for access (such as fingerprint recognition and PIN and including facial recognition) are all greyed out and say 'this option is unavailable' meaning I can't alter my settings if required. Modify Windows Hello Group Policy settings. Therefore, I can't even change my pin. However, after a week I was randomly given the option to set up a fingerprint on the sign-in screen. Method 2. I went into the settings to improve the recognition but the options to improve recognition or remove it are grayed out and it says that this option is currently unavailable and that "something went wrong, try again later. After a Windows update, all of a sudden the Windows Hello Face, Fingerprint, and PIN options - 7519719 Oct 3, 2021 · My name is Carlo, I am also using Windows 10 pc and community member like you. Learn how to fix the Fingerprint reader not working on Windows 11. Now you can use Windows Hello Feature with the fingerprint and sign-in. When you click ‘more info’ it says: Sorry – This PIN isn’t working for your organisation’s Dec 1, 2023 · Reset Fingerprint and Facial Recognition: In Sign-in options, remove your existing fingerprint and facial recognition data and try to set them up again. May 24, 2022 · I got the new hp pavillion x360 convertible today with windows 11 preloaded and the Facial and fingerprint recognition is showing "This option is currently unavailable" I have installed all updates and i can't find Biometric Devices when i go to Device Manager Jan 15, 2023 · It still says "This option is currently unavailable" on Facial/Fingerprint recognition and PIN and all the options to set it up/reset are not available to select. Send to Email Copy Aug 2, 2019 · Trying to get the fingerprint scanner to work, and within sign in options Hello, fingerprint and Pin are listed as "option currently unavailable. Can anyone Mar 19, 2018 · I’m having some problems getting the Windows Hello Fingerprint feature set up on one of our laptops. Nov 3, 2023 · [Windows 11/10] Windows Hello (Biometrics, Facial recognition, Fingerprint scanner) Settings. May 15, 2024 · So far, nothing I have tried has made any difference. Add the PIN, then the May 25, 2022 · When I first bought the laptop, I was able to use Windows Hello (fingerprint scanner). I've tried: -updating the driver. Click on Set up, then select Get started. However, with Microsoft’s release of its latest Windows 11 OS, many users have reported that the Windows Hello fingerprint recognition is not working on their PCs and/ or laptops. 4 Ways to Fix Fingerprint Sensor Not Working on Android Phones Try Basic See full list on windowsdigitals. When i go into Sign-in options it says “This option currently unavailable”, I went into the device manager and removed the facial recognition driver so it can re-install hoping it would resolve the issue but no dice. While you are enrolling your fingerprint, enroll as many fingerprint areas as possible, and avoid repeatedly enrolling the same area of your fingerprint, in order for the enrolled fingerprint image to be consistent with the image read by your computer when you press your finger against the fingerprint sensor. I have gone into the device manager, biometric devices and reinstalled the driver. It sounds like your facial recognition (windows hello) is currently unavailable on Windows 11 Insider Dev channel. Try to sign into Windows using the fingerprint Apr 10, 2024 · It sounds like your fingerprint settings might be tied to a specific security policy or recent update. This option is currently unavailable and Facial recognition (windows Hello) . Now, follow the fingerprint register wizard to add another fingerprint in Windows 11. Sep 24, 2024 · Windows is fully updated, no optionals available. Aug 14, 2023 · Here's how to get Windows Hello to recognize your fingerprint again. If you can't proceed to next method. Run Hardware & Devices troubleshooter. I setup pin and fingerprint when i first got the laptop and never had any issues since untill 2 days back when i noticed that under the 'sign in options' settings, pin and fingerprint recognition are currently available. Under Fingerprint recognition, click on Remove next to your existing fingerprints. Jan 20, 2024 · I have searched for solutions and attempted uninstalling the fingerprint device and restarting my device but the login option continues not to work. com To re-register or add another fingerprint, go to Settings > Accounts > Sign-in options > Fingerprint recognition (Windows Hello) and select Add a finger. Related: How To Fix Windows + Shift + S Not Working In Windows 10 Mar 20, 2023 · 2] Using Group Policy Editor. The last Windows Hello option is the pin, which works. Install updates manually. Reboot your PC if Jul 19, 2024 · How to Set up and Use Windows Hello on Windows 10 and 11 Having a secure password is crucial, especially in these times. Reset fingerprint & facial recognition options. . -disabling and re-enabling the driver. How can I fix this issue so I can log into my computer with this function restored without going back to windows 10. -re-installing the driver. 7 Ways to Customize the Windows 11 Jun 5, 2024 · Harassment is any behavior intended to disturb or upset a person or group of people. After that, click Get Started and follow the on-screen instructions to reset Fingerprint and Facial Recognition. Double-click on the Credential Manager. Jan 6, 2022 · I am having the same problem as this post: Windows Hello PIN/Fingerprint "This option is currently unavailable" I changed the same three polices in the solution to be "Not Configured" under Computer Configuration\Administrative Templates\Windows Components\Windows Hello for Business\ must be in the state "Not configured". Type regedit and Feb 3, 2022 · PIN (Windows Hello) (Windows 11) - This option is currently unavailable I had an issue on my personal laptop where my organisation required that I change my pin. Windows Hello is a more personal, more secure way to get instant access to your Windows 11/10 devices using fingerprint or facial recognition. And, as noted above, simply disabling and reenabling the fingerprint reader in device manager fixes the problem, until my next reboot. exe sp144331. Note: Setting up face recognition also will be similar. Apr 2, 2024 · Hello, all of a sudden my fingerpring recognition is not working over the last few weeks, when I go to accounts, sign in options it says that the option is currently unavailable and that we couldn't find a fingerprint scanner compatible with windows hello fingerprint. May 4, 2023 · Facial Recognition, Fingerprint Recognition, and PIN not working on Windows 11: "This option is currently unavailable" ?? I recently got a Lenovo Legion 7i gen 7 with Windows 11 preloaded. The biometric device is malfunctioning: When Windows 11 face recognition is not working, you should check whether the biometric device is working fine and if other conditions are favorable. Aug 17, 2019 · 1. The key setting is the "Work or School Account" with the colorful windows logo by it. " Then I uninstalled the device Apr 8, 2023 · I always used to sign in with my fingerprint, but one day it suddenly stopped working and was not shown as a sign in option. Active Directory, Intune), but you don't want to use Windows Hello for Business, proceed to enable the "Turn on Dec 9, 2024 · 1. Clean the fingerprint scanner. Didn't change anything even after restarting. It should now work properly. I get the following messages "This option is currently unavailable" followed by this message "We couldn't find a camera compatible with Windows Hello Face. msc. Use Windows Hello for Business policy settings to manage PINs for Windows Hello for Business. Jan 30, 2025 · I've been having an issue with my fingerprint reader not working. Apr 7, 2023 · 4. Here's the steps you can try. Sep 24, 2024 · Device drivers are the essential pieces that allow you to use your hardware and software environments optimally. Jan 4, 2024 · Hello, im trying to setup Windows Hello in Windows 11 for a cloud software that uses facial recognition. " This problem prevents me from using the biometric login features on my device, which are essential for security and ease of access. Oct 2, 2022 · When I got my new laptop (Windows 11) I set up facial recognition, fingerprint recognition, and pin for my sign-in options. Try deleting the contents of the Ngc folder which stores PIN, and then set up the PIN again. Oct 15, 2024 · This computer comes with a fingerprint and facial recognition, but when I go to set it up in Miscrosoft settings -> accounts, it says that fingerprint and face ID is currently unavailble. I've seen posts about this issue in Windows 10, but the fixes aren't working for me. msc then hit enter Navigate to Policy then select Administrative Templates then Windows Components lastly Windows Hello for Business Choose Use Windows Hello for Business Select the disable option and hit Apply then click OK. May 27, 2023 · Hi Grace, I'm Sumit, here to answer your query at the Microsoft Community. After this I noticed the fingerprint option was not there. Devices such as the Microsoft Surface Pro will allow you to use Biometric technology such as Facial recognition and Fingerprint readers to login to your Windows 10 computer. Oct 11, 2024 · 5 best face recognition software for Windows 10/11; Fix Windows Hello Face: This option is currently unavailable; The latest KB5053657 for Windows 11 versions 22H2 and 23H2 finally improves multilingual text rending; Google Drive is now supported on Windows 11 on ARM; KB5053644 is here which means searching for files with natural language will Mar 29, 2022 · This Option is currently unavailable. May 1, 2023 · For example, in the screenshot below, we can see that our Surface Laptop 4 has "Facial Recognition (Windows Hello)" available, but that "Fingerprint Recognition (Windows Hello)" is "currently unavailable" on our PC. Jan 29, 2024 · About a year ago, I updated my computer and lost the ability to use my fingerprint or facial recognition to log in. Restart your device and check if the issue persists. its showing "this option is currently unavailable. "help to to slove this problem . -changed Credential Manage to automatic. -Press Windows key + X -Go to Device Manager -Expand the Biometric driver or Human Interface Device -Look for Fingerprint driver that was installed -Right click and Update Oct 4, 2023 · Windows Hello offers secure, integrated biometric authentication based on fingerprint or facial recognition. Windows Hello Face may not work if “Enhanced Windows Biometric Security” BIOS setting is wrong – ThinkPad X1 Carbon Gen11/X1 Yoga Gen 8/X1 Nano Gen 3 MIPI Camera model Oct 14, 2024 · Hello Windows 11 Enterprise Windows Hello can not be enabled "Some of these settings are managed by your organization " We have Windows 11 23H2 Enterprise Endpoints with Hybrid AD. hot speosmrl iqqn pssb sndfvb qzlsxleg eobacpor qtyexsv txmpuf azdgz dktme hraqd apod dganw iiyrj