Chromebook hard reset not working. Press the power button and refresh button for five seconds.

Chromebook hard reset not working Track Pad Replacement Guide May 2, 2023 · Hold the reset and power buttons on your Chromebook to restart the computer. 6. A complete uninstall and re-install will also work, but you will lose all the Chrome data. I'm not good with tech. This can be done by unplugging external devices (such as keyboards or mouse) then holding the power button for at least seven seconds. Perform a hard reset on your Chromebook hardware. owner "Primary" account, delete the user account and Re-create it. The power outlet is working. Ensure the charger is plugged into your device before you unfreeze it with the EC. If your screen is completely frozen and unresponsive, try doing a hard reboot. Turn off your Chromebook by holding the Power button. Jun 5, 2020 · 4. if you do a hard reset, nothing will happen to the files you have saved to that chromebook. If you use your Chromebook at work or school, ask your administrator for help. Hence, make sure to You might want to reset your Chromebook if: You see the message 'Reset this Chrome device' You're having problems with your user profile or settings; You've tried restarting your Chromebook and it's still not working normally; You want to change the owner of the Chromebook Aug 21, 2021 · If your Chromebook is not accepting your correct password, use your old password, and browse as a guest. Release the Refresh key first and let go of the Power button when your Chromebook starts up. Resetting a Chromebook Things to Know Feb 13, 2023 · How to hard reset a Chromebook tablet. Chrome OS not responding. Plug your charger Sep 30, 2024 · This process, also known as a hard reset, can often resolve persistent hardware issues. The Hard Reset will restart the hardware of Chromebook (such as keyboard and touchpad), and it might delete some files in the download A factory reset erases all user data on your Chromebook's hard drive, including all the files in the Downloads folder. To hard reset your Chromebook, turn off your Chromebook, then hold the refresh button (curved arrow) and then tap the power button. Hard reset your Chromebook. This will not delete your files but will restart hardware components like the touchpad and keyboard. Activate a hard reset (this may result in the loss of files in the Downloads folder) by turning the Chromebook off, pressing and holding "Refresh," then pressing "Power" while continuing to hold Mar 15, 2023 · Hard resetting a Chromebook. Here are steps to hard reset your Chromebook using only the keyboard: Step 1. What it does is reset the device's hardware such as the keyboard and trackpad. Perform a hard reset. Note: Performing a hard reset will delete all user data from your Chromebook. Release the Refresh button when your Chromebook starts up. Open the Task Manager (press Shift + Esc). 1, and Windows 10/11. You might want to reset your Chromebook if: You see the message 'Reset this Chrome device' You're having problems with your user profile or settings; You've tried restarting your Chromebook and it's still not working normally; You want to change the owner of the Chromebook Press the escape, and F3 keys on startup to take your Chromebook to developer mode. It's also important to note that a hard reset isn't the same as a factory reset. This will restart hardware items like keyboard and touchpad and as a result, fix issues in them. Next, you must perform the hardware reset or EC (embedded controller) reset on your Chromebook. A hard reset may come to your aid when a reboot fails and the cables are ok. Search. This help content & information General Help Center experience. Since the EC controls the keyboard, touchpad, battery and all other on-board peripherals, performing this it can potentially fix a wide range of problems. This forces the system to clear and reestablish the software connections between the BIOS and the hardware. Press and hold the Refresh button, then press the Power button. Sep 9, 2024 · Q: Is it safe to hard reset my Chromebook? A: Yes, hard resetting your Chromebook is a safe and effective way to resolve various issues. It also erases most non-user-related device information, but preserves a few diag Aug 20, 2023 · To hard reset your Chromebook, press and hold the back, refresh, and power buttons simultaneously for at least ten seconds. For other helpful videos go to https://youtube. Click on 'Yes' if the comment answers your question! We hope you liked our guide about fixing Powerwash not working on Chromebook. com/hpsupport. Step 2: Perform a hard reset. Nov 1, 2023 · Performing a hard or forced reset on your HP Chromebook. Continue to hold the reset button until the operating system loads again. Choose More tools Extensions. Nov 22, 2024 · Hard Reset with Charger Connected: Plug in the Chromebook to a power source. For most devices, a hard reset is usually what we call the last resort option. Factory reset erases all the information on your Chromebook's hard drive, including your settings, apps, and files. 7. Do not worry as hard reset will not delete data or sign you out. To hard reset a Chromebook: Turn off the Chromebook. Press the power button and refresh button for five seconds. some models work differently. Do an “EC Reset” An “Embedded Controller” (EC) Reset is hard resetting your Chromebook’s Oct 31, 2024 · If your wall outlet is not working, consider looking at the Electrical Repair page. If your Chromebook is not charging, it could be because it’s frozen. However, if the problem is hardware-related, a hard reset may not solve it. The Hard Reset should be performed only when you cannot solve problems via other solutions. Feb 10, 2024 · Perform a Hard Reset If none of the above-mentioned solutions work, consider performing a hard reset, which restarts your device's hardware and often resolves hardware issues. If you are using Mac OSx, then Skip to Mac Part. Hard Reset Chromebook. Doing a hard reset in this way will not erase the data on your computer, but it does force the computer to restart. Feb 18, 2023 · But, in other cases a camera won’t work at all on a Chromebook, here is how to fix the camera on a Chromebook when it’s not working. May 19, 2024 · If you can get to the login screen (but not fully logged in): Step 1: At the login screen, press Ctrl + Alt + Shift + R. Run Powerwash to Wipe Your Chromebook's Data The Powerwash feature wipes all your personal data off your Chromebook. Leave your Chromebook plugged in for around three hours and try turning it on again. That said, the computer will sometimes prompt you to do so with a pop-up message. How to Hard Reset Chromebook. Turn off your Chromebook using the Shutdown button in the Quick Panel. Click on 'Yes' if the comment answers your question! Is your screen not turning on? Keyboard not working? Charger not working? Use the Power button and Refresh Key on your Google Chromebook to do a Hard Reset. You might want to reset your Chromebook if: You see the message 'Reset this Chrome device' You're having problems with your user profile or settings; You've tried restarting your Chromebook and it's still not working normally; You want to change the owner of the Chromebook To fix some Chromebook problems, you might need to reset your Chromebook hardware, also called a hard reset. Jan 8, 2020 · A hard reset does not remove any local files or settings. To do this: Press and hold the Refresh button (a circular arrow key) and then tap the Power button. 6-inch display, an Intel Celeron processor, 4GB RAM and 32 GB of Internal Storage (eMMC). Step 2: A dialog will appear asking if you want to reset your Chromebook. A hard or forced reset erases all information in the computer memory. If you Mar 23, 2014 · Before starting, first try to perform a 'hard reset' on your Chromebook to see if it solves your problem. There are two main ways to reset your Chromebook: a Powerwash and a Hard Reset. Release the refresh key when the Chromebook boots up. A hard reset will not delete any files nor act like a Restore. Method 5. Mar 25, 2024 · That's how you can hard reset a Chromebook. Hard reset Chromebook. If you have added any new applications or software extensions to your Chromebook recently, try to uninstall them to make your computer work normal. You might want to reset your Chromebook if: You see the message "Reset this Chrome device" You're having problems with your user profile or settings; You've tried restarting your Chromebook and it's still not working normally; You want to change the owner of the Feb 21, 2024 · Any unsaved work will be lost if you execute a hard reset, so if feasible, log out manually or close all Chrome tabs before doing so. Power wash: I thought it was just the charging port that doesnt work, but the USB port also doesn't work as I tried to use my wired mouse today and it doesn't work on that side either. or reset the Chromebook. To hard reset your Chromebook tablet: Sep 6, 2024 · Perform a hard reset. Hold the Power button for 30 seconds. You can also disable extensions from the Mar 7, 2023 · How to hard reset a Chromebook tablet. Jun 22, 2020 · Cases when there is a faulty driver or hardware installed the Chromebook touchscreen wont work. Do let us know if these methods worked for you, and don’t forget to add your queries and suggestions in the comment section. If the computer is off, press and hold the refresh button and tap the Is your screen not turning on? Keyboard not working? Charger not working? Use the Power button and Refresh Key on your Google Chromebook to do a Hard Reset. A hard reset does not remove Nov 11, 2023 · Perform a hard reset. Activate a hard reset (this may result in the loss of files in the Downloads folder) by turning the Chromebook off, pressing and holding "Refresh," then pressing "Power" while continuing to hold Mar 7, 2023 · How to hard reset a Chromebook tablet. This means turning it all the way off and on again. Perform a hard reset by · Step 1: Turn your Chromebook off · Step 2: Press and hold the Refresh button and tap the Power button · Step 3: When your Chromebook starts up, release the Refresh button Hard reset your Chromebook Use this method before moving on to the next option, which requires removing the battery. Jul 21, 2024 · How to hard reset a buggy Chromebook If these troubleshooting steps did not fix the issues with your Chromebook hardware, it might be time for a hard reset. To fix some Chromebook problems, you might need to reset your Chromebook hardware, also called a hard reset. If none of the above steps have worked, you might need to reset your Chromebook to its factory settings. In case this doesn’t work, keep holding down the Power button until the Chromebook turns on. If you fail to perform a hard reset on your Chromebook using the main method, and your device doesn't fall into any specific cases outlined, visit the manufacturer's website and refer to the technical documentation. You can do this by pressing Refresh + Power on modern Chromebooks. To perform a hard reset on your Chromebook, follow the steps below: 1. Not sure if thats the mouses problem or the Chromebook, mind you, but I don't think its a coincidence. If you see your 1 day ago · If your Chromebook is not booting up, you can try the following steps to factory reset it: Hard reset the Chromebook: Turn off the Chromebook by holding down the power button until it shuts off completely. Doing so will not delete any data on your Chromebook. A factory reset erases all user data on your Chromebook's hard drive, including all the files in the Downloads folder. Reset a 2-in-1 Chromebook Hardware Apr 30, 2024 · Make sure your Chromebook is charging. For some Chromebooks, you reset the hardware by pressing a special reset button, unplugging the power cable, or removing and re-inserting the battery. If issues persist, turn the Chromebook off and disconnect the power cord. Multiple audio devices can be plugged in or connected to a Chromebook. It also erases most non-user-related device information, but preserves a few diag Hard reset your Chromebook. For most Chromebooks, follow the steps below: Turn off your Chromebook. Before you reset, make sure to: Sync your information and settings to May 19, 2023 · For the Hard Reset steps on most of the Chromebooks, please refer to the following steps: Press and hold the [Refresh button], then click the [Power button] to power on. The Simple Reset: Power Cycle Your Chromebook. This can restart the Chromebook if it’s frozen. However, it’s important to back up your data beforehand, as you will lose all data after the reset. Only proceed if it is okay that this process could potentially lose some of your files in the download folder. 5. At the top right, click More . Reset Chromebook Hardware. The Chromebook turns Aug 7, 2024 · 2. Hold the Power button until the Chromebook turns off, then press the Power and Refresh buttons at the same time to reboot and reset the computer. Select Restart. Step 1: Make sure you should reset. . Depending on the manufacturer, you should see a solid blue or orange light while your Chromebook is charging. I’ll take you through each one. If this doesn’t work, you can try logging in as a guest to see if an extension or app is causing the keyboard not to respond. Oct 2, 2024 · There are a few methods to reset Google Chrome to default settings completely. Sep 12, 2023 · A hard reset can resolve many software-related issues on a Chromebook, such as freezing, crashing, or slow performance. If the steps above do not work, Jun 20, 2024 · Use one of the following steps to perform a hard reset of your Chromebook: The most common way to perform a hard reset is to power off your Chromebook and press and hold the Refresh button and press the Power button to turn it on. To do this: Turn the Chromebook off, hold down the Refresh button (circular arrow at top of the keyboard) and the Power button simultaneously for about 5 seconds. Release the Power button while still holding the Refresh button. A “hard reset” or a “factory reset” is the process of returning a device to its factory settings. It will restart your Chromebook hardware (like your keyboard and touchpad) and might delete some files in your Downloads folder. Feb 3, 2024 · To perform a hard reset, turn off the Chromebook, press and hold the refresh button, and press and release the power button while holding the refresh key. Chromebook tablets are hard reset in a different way to Chromebook laptops. Feb 8, 2024 · Click on the down arrow next to the profile name and hit “Remove account” to completely delete it. Now that we know the possible reasons behind Chromebook touchscreen not working, lets learn about how to fix touch screen on Chromebook. A hard reset will not re-partition your drive. Press and hold refresh key + power button. If the operating system is not loading, go to HP Chromebooks - Chromebook Operating System Does Not Load (Chrome OS). If the battery still won't charge, reset your Chromebook hardware. More support options for your HP device For older Chromebooks, updates may not be supported and recovery isn't possible. This may not work, but it's worth a try before returning your Chromebook back to its out-of-the-box settings. For directions to uninstall an application, follow this guide: uninstall an application. This is also known as Powerwashing. A broken Oct 1, 2024 · Troubleshooting: A reset can help you troubleshoot keyboard-related issues, such as keyboard backlighting or keyboard shortcuts not working. Learn How To Fix Chromebook Touchscreen Not Working: Restart your Chromebook. Do the following: Press and hold the Power button until the Chromebook shuts off. A hard reset drops all power to the EC, so when the power comes back on it goes through a reinitialization. the 4th key in the first row from left to right) for 20 seconds. More simply, turn the Chromebook off, wait 45-60 seconds, then turn the Chromebook back on. Now press Power and Refresh buttons at the same time to reboot Try to do Hard reset Hard reset: Turn off the unit and unplug the charger Press and hold the power button + refresh key(the button which look like half circle with arrow. Then add a new user profile and hard reset your Chromebook. Hard reset your Chromebook Aug 13, 2023 · Release the keys and wait for your Chromebook to restart. The simplest way to reset your Chromebook keyboard is to power cycle your device. These will work on Windows 7, 8. If you see your 1 day ago · Step 4: Perform a hard reset Once you are in recovery mode, press "Ctrl + D" on your keyboard to initiate a hard reset. Your google drive remains untouched. Anyway, Chromebook hard reset is a walk in the park. Press Refresh + Power . Aug 9, 2020 · Performing a hard reset on a Chromebook is useful if a simple restart doesn’t fix the issues on your laptop. You can do this by just turning your Chromebook off, then turning it on again. Once in developer mode, press Ctrl+D to turn off OS verification, then press enter. Overall, first restart your Chromebook, after that try using the webcam in a different app, next hard reset your Chromebook, check ChromeOS is updated. But with Chromebook the term actually relates to the gentle type of reset. Finally, create a new account to make your Chromebook keyboard work again. If the issue still persists, you likely have a hardware problem. How To Factory Reset A Chromebook – The Options. May 6, 2022 · 2. Note: If the battery charging icon is missing from the status area, see Perform a hard reset . Jul 23, 2024 · If you've tampered heavily with your Chromebook, such as installing Windows, you'll need to do a bit of extra work to reset it. The audio output is set to the wrong device. Aug 13, 2023 · 1. If you want to completely reset your Chromebook / ChromeOS you Dec 20, 2022 · Instead of initiating the Powerwash process via Chrome’s Settings interface, you can also reset your Chromebook from the login screen by taking the following steps. Hard Reset Your Chromebook. 2. Learn more about Deleting Accounts on a Chromebook. But, it sounds like you might be trying to enter developer mode. Power off your Chromebook and wait 10-30 seconds until it shuts down. Step 1: Turn off the Chromebook by holding down the Power button. Carrying out a hard reset depends on the type of device. If it is still not not working follow the Touchpad Replacement Guide. Here you can learn more about How to reset your Chromebook hardware (Hard reset). Close any apps or windows you're not using. Step 5: Wait for the reset to complete The hard reset process may take a few minutes to complete, so be patient. Power off your Chromebook by either holding down the power button then selecting "Power Off" or THIS VIDEO HAS BEEN UPDATED HERE: https://youtu. Feb 16, 2023 · But, in other cases a camera won’t work at all on a Chromebook, here is how to fix the camera on a Chromebook when it’s not working. Using a USB Recovery Drive: Keep in mind that this is NOT a factory reset and will not erase any files. Jan 12, 2024 · Chromebook is lagging; How to Hard Reset a Chromebook? When it comes to hard resetting a given Chromebook device, you need to do the same via the Recovery mode of that Chromebook. Release the refresh button after the Sep 2, 2024 · If your Chromebook's touchpad has stopped working, it can significantly hinder your productivity. You will be prompted to confirm the reset by pressing the "Enter" key. Dec 12, 2022 · Perform a hard reset on your Chromebook to fix issues and restore it to factory settings. Here’s how to do it: The device may need to be reset. To hard reset a Chromebook tablet press and hold the volume up button and the power button for 10 seconds. It will restart your hardware and may even delete some files. Here’s how to hard Feb 16, 2024 · Hard reset your Chromebook Use this method before moving on to the next option, which requires removing the battery. Plug your charger back in to your Chromebook, then the wall. A hard reset does not remove any local files or settings. Fortunately, there are several steps you can take to troubleshoot and potentially fix the issue. Reset your Chromebook to factory settings Aug 2, 2023 · Try resetting your Chromebook's hardware. To perform the reset, power off your Chromebook, press and hold the refresh button, and simultaneously tap the power button. If you experience hotkey issues with the account, that is not the . Press and hold the Refresh key (a circular arrow, usually located above the numbers). If possible, before you recover your Chromebook, back up your files. Aug 27, 2019 · If your Asus Chromebook wont Factory Reset or Powerwash, try this video. Press and hold the Refresh key (typically located above the number 4 key) and the Power button at the same time. A hard reset erases all the memory on your computer, and forces the system to establish the software connections. It has an 11. This is different from closing the device or pressing the power button. Once your Chromebook restarts, when prompted, press enter to turn Chrome OS back on. Try a Different Power Source. A hard reset can resolve hardware and software issues by refreshing the system. A hard reset of your Chromebook doesn't affect any files on the computer, but it can resolve several problems. Sep 30, 2024 · Hard Reset. So, let’s see the steps to go to Recovery mode, and then to reset. After the hard reset is complete and your Chromebook has restarted, check if the keyboard issues have been resolved. While on the Chrome OS login screen and prior to authenticating, press the following keyboard shortcut: Shift+Ctrl+Alt+R For some Chromebooks, you reset the hardware by pressing a special reset button, unplugging the power cable, or removing and re-inserting the battery. Jul 14, 2023 · If you have let the Chromebook charge and the light is not coming on, perform a [Hard Reset]. Includes step-by-step instructions and information on data backup and potential risks. FYI: The URL seen in the video was http://google. If the touch screen still does not work, perform a hard reset. Try A Hard Reset First. Certain Keys Not Working: In some cases, specific keys on the keyboard may stop functioning properly. It may be all that is necessary to get the Chromebook working again. Chromebook Keyboard Won’t Respond. You can tell if the charger is connected by looking at the small LED lights near the charging port. On newer models you simply press Power+Refresh, though on older models you may need to push the reset button with a pin. Perform a Hard Reset: Perform a hard reset by performing the Mar 7, 2023 · How to hard reset a Chromebook tablet. Mar 15, 2023 · Hard resetting a Chromebook. ~~~~~ Chromebook crashes can be caused by incompatible installations. If neither of these steps fix the problem, continue to step 3. Jan 19, 2021 · If the unit still does not start or exhibits the same problem, go to the next step to perform a hard reset. Jun 19, 2022 · How to Hard Reset a Chromebook. Try a hard reset only after other ways to fix the problem have failed. Unresponsive Keyboard: This is perhaps the most frustrating issue users experience. With any luck, you may find the instructions for hard resetting your Chromebook there. be/Wb_OY7ooxiQLearn how to address an HP Chromebook that wont powerwash / reset. How often should I perform a hard reset on my Chromebook? There is no set frequency for performing a hard reset on a Chromebook. Once you done with that turn on the unit and check, if still you have issue than try power wash. The keyboard may not register any keystrokes, making it impossible to type or enter commands. Verify Charging Indicator: When you plug in your Chromebook, observe if the charging indicator light (if present) lights up or changes color, as this signifies if the device is receiving power. Press and hold the Power and Refresh button at the same time. This will will give full reboot. If the issue persists, continue to the next step. Here’s how to perform hard reset on a Chromebook: Long press the Power button until Chromebook turns off. Release the [Refresh button] until the Chromebook restarts. Have shutdown and restarted; Have tried the powerwash before logging in and after logging in Aug 13, 2023 · Release the keys and wait for your Chromebook to restart. Before you factory reset your Chromebook. If your looking for a vide Jun 4, 2022 · A hard reset is usually one of the last resorts after every other preferred solution has failed to work. The computer turns off, and then turns on again. Press the refresh button and power button for five seconds. Restart the Chromebook. Dec 19, 2022 · An Embedded Controller reset is the hard reset of your device that will reset all its hardware and software settings. If this does not work, proceed to performing a system recovery. Aug 2, 2023 · Try resetting your Chromebook's hardware. Google provides these Help pages to explain the different resets: Have tried the powerwash key sequence (Ctrl+Alt+Shift+R) multiple times. Step 6: Perform a hard reset. This could take 15-20 seconds. On a Chromebox, you'll need to disconnect and reconnect the power cable. Review your list of extensions. Before you reset, make sure to: Sync your information and settings to Jul 23, 2024 · Perform a Hard Reset If your Chromebook isn't booting at all, you may need to perform a hard reset. Oct 24, 2022 · Reset a Chromebook Laptop’s Hardware. Step 3: When your Chromebook restarts, select Powerwash and then Continue. Reset your Chromebook to factory settings. The hard reset effectively resets the internal hardware components and can help eliminate any temporary glitches that may have been causing the keyboard problems. Dec 25, 2023 · In addition to the above method, you can try doing a hard reset on your Chromebook. Release and try turning it on again. Clear search Sep 4, 2024 · Verify Charging Indicator: When you plug in your Chromebook, observe if the charging indicator light (if present) lights up or changes color, as this signifies if the device is receiving power. com/chromeos/recoveryFeel free to Nov 28, 2023 · How do I fix unresponsive - keys on my Chromebook. Charge the device for at least 30 minutes. One of the solution that has helped many users in fixing the Chromebook not turning on issue is to hard reset the Chromebook. You might want to reset your Chromebook if: You see the message 'Reset this Chrome device' You're having problems with your user profile or settings; You've tried restarting your Chromebook and it's still not working normally; You want to change the owner of the Chromebook For your information, hard reset does not affect your system files, so you can feel free to hard reset your Chromebook, anytime you face a problem with its touchpad or keypad. Step 1: Turn off the Chromebook by holding down the Power First, perform a hard reset on the computer. On a working Chromebook, go to the Chrome Web Store and install the Chromebook Recovery Utility extension. If you do a powerwash, you will lose all the files you had saved to that chromebook. Release both buttons after a few seconds. If you log in to Chrome, then you should not worry about losing Chrome data. May 19, 2023 · For the Hard Reset steps on most of the Chromebooks, please refer to the following steps: Press and hold the [Refresh button], then click the [Power button] to power on. Perform a hard reset: Sometimes a Chromebook can become unresponsive due to system errors. Sep 27, 2019 · Trying to "hard reset" by holding just Refresh at boot doesn't really do anything - it starts up, shows backlight for a second or two, then shuts down until I reconnect the battery (yes, I need to remove it and then reconnect it). Save and close all application windows such as Chrome browser. To undertake a full recovery, follow these steps: Close any browser tabs you're not using. Additionally, unplug your router or use a different Wi-Fi connection. While holding down the keys Factory reset erases all the information on your Chromebook's hard drive, including your settings, apps, and files. If your Chromebook still won't charge: Unplug your charger from the wall and your Chromebook. This can reset the hardware and resolve minor glitches. Feb 8, 2024 · You can also connect the port to see if the cable will work correctly. Perform a Hard Reset. Release the Refresh button when your Chromebook's screen or keyboard lights up. Perform a Hard Reset: Perform a hard reset by performing the following steps: Disconnect the charger from your Chromebook. Try turning off some of your extensions: Open Chrome . For some Chromebooks, you reset the hardware by pressing a special reset button, unplugging the power cable, or removing and re-inserting the battery. Q: Can I use a hard reset to fix a broken screen? A: A hard reset will not fix a broken screen. Release the buttons when the Chromebook starts up again. Try to use the keys in the Guest account. To perform the EC follow these steps: Ensure your Chromebook is turned off. 3. Note : The location of battery charge indicator may be different based on different models, please refer to the User Manuals . Do this by turning the Chromebook off, then holding both the power key and refresh key (directly above the 4 key) simultaneously for 10 seconds. Step 3: Back up your files and info (important) Factory reset erases all the information on your Chromebook's hard drive, including your settings, apps, and files. May 19, 2023 · To solve some Chromebook problems, you might need to reset your hardware of Chromebook (It also called as Hard Reset). If the above fixes do not work you can do a hard reset. Oct 26, 2021 · Lenovo 100e Chromebook (1st Gen) A ChromeOS based laptop, made by Lenovo. Here you can learn more about How to reset your Chromebook hardware (Hard reset) . If the issue persists, reset your password and powerwash your device. Turn off your Pixelbook, then turn it back on. The term "hard reset" is a bit confusing, and can have different meanings. Important: Recovery permanently erases everything on your Chromebook's hard drive, even your downloaded files. Press and hold the Refresh + Power buttons for 10 seconds. So, without much further ado, let’s jump right in. I'd describe myself as a technophobe, actually. 1. Open the recovery extension: Click Extensions at the upper right corner of the browser. Also Read: How to Get Skype for Chromebook Successfully. Step 1: Turn off the Chromebook by holding down the Power If the operating system is not loading, go to HP Chromebooks - Chromebook Operating System Does Not Load (Chrome OS). Hopefully, the touchpad will start working again after performing a hard reset. A hard reset will restart your touchpad, but it may also delete some files in your Downloads folder. If necessary, press power button again to turn on the laptop. gojrdw nep noohoe jgv fwrhrnc dtcvb efjw dhtpsg xvbt luyo